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Google wifi wont mesh with nest

Rilian
Community Member

Hoping some one can help out.  i have a google nest wifi router and am trying to connect some google wifi units as access points.  i have followed every tutorial i can find and no luck.  when i try and connect in google home on my iphone i scan the qr code and follow the promps.  after hitting the button to connect to the new device i get a connot connect to wifi error.  i have tried to reset the devices to factory and still no luck.  i just cant get the google wifi devices to connect to my google nest router.

 

please help

4 REPLIES 4

olavrb
Platinum Product Expert
Platinum Product Expert

The Google Wifi puck(s) are factory reset and ready for setup?

Are all units bought for the same region/ country?

  • https://support.google.com/googlenest/answer/9548301?hl=en
  • "Note: It's strongly recommended to purchase Nest Wifi from the country where you'll be using it. Since wireless regulations vary by country, you may experience compatibility issues if you move your Wifi device(s) to a different country and Google will be unable to offer support. If you're setting up a mesh network, it's recommended to purchase all of your Wifi points in the same country."

Have you tried from a different device (Android, iOS or iPadOS) with the Google Home app, same Google account?

Have you tried adding the Google Wifi point while it being connected by ethernet cable to the Nest Wifi router LAN port? Then remove ethernet cable afterwards.


I don't work for Google.

Rilian
Community Member

Thanks for the help.  i had tried all of these with no luck.  it turns out i had to put my nest router though a switch and connect each device with an ethernet cable.  

 

all good now

 

thanks

 

Jeff
Community Specialist
Community Specialist

Hi, Rilian.

Thanks for letting us know you go things worked out. Thanks to olavrb for his help here too. If there's anything else you need, just let me know, otherwise I'll go ahead and mark this as resolved.

Thanks!

Jeff
Community Specialist
Community Specialist

Hi, all.
As we got our resolution here, I'm going to mark this one as resolved. Thanks to all who helped and contributed. If anyone has any other needs, please feel free to open up a new thread.
Thanks!