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Missing QR code

BM1690
Community Member

QR code / serial # is missing. Is there another way to find it?  This point has never been connected and does not have the Ethernet port for wired connection. 

4 REPLIES 4

olavrb
Platinum Product Expert
Platinum Product Expert

There should be a 8 digit setup key/ code engraved into the silicon/ rubber ring under the unit. It is hard to see, and it might be partly under a sticker. Take a good look in good lighting.

Proof that it's hard to find:

Still can't see it?


I don't work for Google.

Jeff
Community Specialist
Community Specialist

Hi MB1690,

I just wanted to jump in real fast to see if you saw olavrb's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.

Thanks,
Jeff

Jeff
Community Specialist
Community Specialist

Hey ,

I just wanted to follow up once more to see if you were still needing some help here. If so, just let us know.

Thanks,
Jeff

Jeff
Community Specialist
Community Specialist

Hi everyone,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks,
Jeff