Nest wifi point lost power/will not reconnect

[rrubianes]

One of my Google Nest points was plugged into a standard GFCI outlet.  There was no lost power in my home.  Similar to other users, all of the points went offline last weekend and this one particular point lost power.  It's not been able to power on since.  I have tried plugging it into other outlets, as well as into the same power sources that are being used for my working points.  Nothing comes on.  It's now an expensive paper weight, and naturally, past the warranty.  Customer support has not been very helpful - suggesting I try resetting the device (which doesn't do anything as it wasn't getting power to begin with).  I really do not want to spend more money on a new Nest point, especially if life expectancy is only 23 months.  Any ideas on resolution?

[olavrb]

Sounds like it got fried. Insurance?

[AbigailF]

Hey folks, 

Thanks for lending a hand, @olavrb.
@rrubianes, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Abi

[rrubianes]

I certainly thought it got fried.  In a last desperate attempt, I plugged it in and kept it plugged in.  About 24 hours later it sprung back to life.  Not sure how it resurrected itself

[AbigailF]

Hello rrubianes,

Thanks for the update. I’m happy to hear that it’s working now. I’ll keep this thread open for a few more days just to see if anything changes. Let me know if you have any follow-up questions for now.
 

Best,
Abi

[AbigailF]

Hi again,

Checking back in should you still have some questions here. Let us know by replying to this thread. 

Regards, 
Abi

[AbigailF]

Hey everyone,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Cheers, 
Abi