Running into double NAT detected on Xbox which makes online gaming difficult. I have nest.

[RachelC]

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Original Poster:  Drake McMillen

With double NAT, online gaming becomes restricted and choppy. I was told that the original google internet spot couldn’t be moved from the current location in our living room. My girlfriend wouldn’t be happy if I set up shop in there. So I’m using the WiFi best to get a better connection. But running into double NAT. And poor upload and download.

[RachelC · Accepted solution]

Hi Drake, 

This usually arises if you have the Nest WiFi connected to an existing router. 

If you have your Nest WiFi connected to a separate modem and router, you would want to remove the second router from the setup. 

If you have a combined modem / router then you would need to enable "bridge mode" on this device.

You can find more information here. 

- From Phil S (Silver Product Expert)