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Nest Wifi

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Adding a Wifi point to your mesh network Read more

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Resolved! Connection to Modem

I'm just a little confused - I listened to the video to help install the google wifi and they show the required equipment to install. From your information:1) What Google Wifi does (and why it's cool)Google Wifi is a home mesh Wi-Fi system that repla...

Resolved! Did recent update solve the 2.4 GHz issue for smart devices?

I've just purchased a Google WiFi system but am concerned about the ability to choose a 2.4 GHz channel that so many smart devices have as the only option. If Google doesn't have a management app to separate the two or to turn off 5 GHz while setting...

RBG53 by • Community Member
  • 1471 Views
  • 12 replies
  • 0 kudos

Faulty Link

I need to replace my Nest Wifi router. It continuously disconnects (it's <2monthe old)I received an email to have it replaced free of charge, but the link will not work. I see that other people has had this issue. How can we fix this?(Hi sarahlee0913...

SJones by • Community Member
  • 686 Views
  • 12 replies
  • 0 kudos

Setting up Google Nest wifi: DNS resolution failed

My wifi is not working. I connected directly to the modem and we have internet. I did a factory reset on our Nest (as we have done in the past when this happened). I am using Google Home app to setup the Nest. I go to setup new device and I get this ...

MM_15 by • Community Member
  • 4334 Views
  • 7 replies
  • 1 kudos

Google Home invite sends email to wrong email address

I type my wife's email address, but and it shows her email from contacts, but when I finalize the process to invite her to home, it switches to an email that she uses for work and it's freaking her out. Is there anyway to specify the email and not sw...

Nest point needs activation?

Have a nest wifi that setup fine; however, when I followed steps to connect a nest point, it says the device has to be activated. What am I doing wrong?

elcid84 by • Community Member
  • 2138 Views
  • 18 replies
  • 1 kudos

Google Wifi Support bricked my wifi point

I was encountering some slow speeds with my Google Wifi, so I called support and they walked me through a bunch of steps including speed tests, rebooting, etc. After an hour the last thing he had me do was do a factory reset. If only he had asked if ...

colinsk by • Community Member
  • 1002 Views
  • 12 replies
  • 0 kudos

Wifi mesh point dropping connection randomly.

The past few months we have noticed points randomly going offline. Recently it appears all 5 of my points are dropping to the extent we have no wifi at all. Extremely annoying and don't see any firmware support based on the comments enclosed.

Jeff_t39 by • Community Member
  • 494 Views
  • 6 replies
  • 2 kudos
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