07-25-2022 11:32 PM
I have a Nest mini that connects to my network of Home devices just fine, and then within 24 hours disconnects and responding with the message "please login through the google home app". My Google Home, and older mini’s work fine.
I have completed multiple factory resets of the Nest Mini, updated the firmware, removed it and re-added to the Home app, deleted the Home and recreated it, uninstalled the Home app and reinstalled.
Are there any options left, or do I have a new paperweight?
08-03-2022 03:19 PM
Hi Bluenightash,
Thanks for reaching out. I'm sorry to hear that you're having an issue with the Google Assistant on your Nest Wifi point. I'd love to know more about this and I have a few questions:
Looking forward to your response.
Thanks,
Edward
08-08-2022 02:29 PM
Hi Bluenightash,
I just wanted to jump in real fast to see if you saw Edward's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks,
Jeff
08-09-2022 03:45 PM
Hi everyone,
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks,
Jeff