08-14-2023 01:34 PM
I have a thick black stripe down the left side of my Nest Display. I've looked up and followed all of the previous mentions of this issue, including powering off and on, and a full factory reset.
The stripe blocks some of the data, but I'll give you what I can read:
Chisa Version 20230306.3.135
Software Version 94.21.547883872
Chromecast firmware version 9.362882
Thanks in advance!
08-18-2023 05:08 PM
Hi ChuckTipton,
Thanks for bringing this up.
We're sorry to hear that you're experiencing this with your Google Nest display. I also appreciate your effort in trying some steps before reaching out. We'd love to know about this, could you please provide the photo or a short video clip showing the exact display you're getting on your Google Nest display? We'd like to check on it further.
Looking forward to your response.
Best,
Princess