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Black Line Down Left Side of Nest Hub Display

ChuckTipton
Community Member

I have a thick black stripe down the left side of my Nest Display.  I've looked up and followed all of the previous mentions of this issue, including powering off and on, and a full factory reset.

 

The stripe blocks some of the data, but I'll give you what I can read:

Chisa Version 20230306.3.135

Software Version 94.21.547883872

Chromecast firmware version 9.362882

Thanks in advance!

1 REPLY 1

Princesss
Community Specialist
Community Specialist

Hi ChuckTipton,

 

Thanks for bringing this up.

 

We're sorry to hear that you're experiencing this with your Google Nest display. I also appreciate your effort in trying some steps before reaching out. We'd love to know about this, could you please provide the photo or a short video clip showing the exact display you're getting on your Google Nest display? We'd like to check on it further.

 

Looking forward to your response.

 

Best,

Princess