cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help

Display problem

Abu1
Community Member

3 weeks ago

Hello google, I got my google nest from a friend of mine and I turned it on and it shows some green lines and a black screen. Would you able to fix it?

0 Kudos
1 REPLY 1

mejiacruz
Community Specialist
Community Specialist

3 weeks ago

Hi @Abu1 ,

Thanks for reaching out about the green lines and black screen on your Google Nest device. It sounds like you might be experiencing a hardware issue.

In the meantime, here are a few things you can try:

  • Restart your Google Nest device: Unplug the power cord for a few seconds, then plug it back in.
  • Check for software updates: Make sure your Google Nest device is running the latest software.

 

If these steps don't resolve the issue, I recommend visiting the Google Nest Help Center and check the warranty status so we can look for the options available.

All the best,

Josh

 

 

0 Kudos