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Duo calls on home hub max.

Mike10
Community Member

Hi, if someone calls me on Duo, my phone and tablet ring but not my home hub max. I have to hang up on my phone then call them back on my home hub max. Any ideas as to what I've done wrong? 

1 REPLY 1

Jake
Community Specialist
Community Specialist

Hey there,

Thanks for visiting the Community.

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. I would recommend restarting the device, and ensure the account logged in is the same one linked to the rest of the devices.

 

We hope you were able to get the help you need, but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand.

Best regards,
Jake