Google Home Mini only one green light

[Vodz]

One of my Google Home Mini's stopped working, i have followed other tips, with power off 10 sec. press the button on the buttom, for 10-20 sec. wait for sound - tryed to power of-wait 10sec-power on- power off .... repeat 10 times.

Nothing works, only one green light comes on when i press the button. 

How can I reset the Home Mini or is it dead ... ??

and plez dont repet the whole 

1. At the side of the Google Home Mini speaker, unplug the power cord > wait 10 seconds > plug the power cord back in > wait for the 4 LED lights to turn on.
2. Repeat the first step, 10 more times.
3. On the last attempt, wait until the device announces "Welcome to Google Home".

i done that as well nothing working

[inmytree4444]

This literally just happened to my first gen mini

[MichiganGuy]

Happened to me 2 days ago on one of mine.   They're bricked?   From what I've read were screwed. Unplugging all that doesn't that work no reset blah blah blah. I'm irritated

[inmytree4444]

Honest to god, my Pixel 6 had a motherboard failure,  my Pixel watch needs a reset after being on the charger half the time, bricked Home Mini...all this and my Youtube TV and YouTube Premium took at 20% price increases.  I often wonder if there's a board meeting focused on ways to lose me as a customer

[ampedandwired]

Same here. Several threads on this already, possibly a widespread issue. I spoke with support, apparently they're aware of the problem and working on it, but no further info. Hard to see how it can be fixed if it won't even factory reset.

[Vodz]

i know right this needs to be fixed

[Muddi]

Hello folks,

We appreciate your patience. I've duplicated this thread for a similar trending issue. Our team is aware of this and looking into this issue at hand.

In the meantime, we kindly ask you to please go through the "Recommended Answer" provided and provide us with any necessary information that will assist us in our investigation.

Cheers,
Muddi

[Vodz]

funny u seen my msg i tryed it all XD the unplugging and i now done that about 11 un plugs wait 10 sec and plug back in for almost ones pre day for the last 2 weeks so yeah i would say look into this fast i ts happening to more and more people

[Asmith81230]

I am interested if there is a resolve to this yet, wondering if it's trash or if there's a solution. I really like this mini so I hope there is a response soon.

[Jules4]

Just happened to me yesterday.  

[nikunjnareda]

happened to me as well

[GDU001]

Please help fix this green light issue - I have a few minis, hope this is one off.

[Vladdy]

Happened to me last week as well. Device Google Home Mini 1st Gen. Tried plug unplug suggestion 1+10 times several times, microphone on/off before plug unplug, holding the reset button for 20 sec. then release for 10 sec. then unplug plug again nothing works. I get 4 dim white dots and when I hold the reset button I get green light on the first of the 4 dots. And that's the status for more than week now. Meanwhile I am probably giving up on this device since nothing changes.

[clbillings33]

Exact same situation with my Mini. Did the whole unplug, wait 10 secs, plug in (10 times). Nothing happens on final time. If I hold reset button only the first light illuminates green. Nothing else happens. Is the device dead? Ready for the trash? 

[DashDot]

Exact same issue with my Google home mini gen 1. I'm assuming there is no fix, considering how long this thread has been going on for. Very frustrating as I've got a few Google home devices I've had issues with over the years. Considering moving to Alexa for improved reliability...

[Vodz]

so no update anyone got theres working or just thorwing them all away? as i may buy an amazon one at this rate with no help no update on how the fix is going and no one saying anythign to us

[clbillings33]

I don’t think they really care. There’s no money it in for them to correct the bug. They want us to go buy new ones. 

[Juni]

Hey there,

GDU001, Asmith81230 and inmytree4444. We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. Please check your inbox, as they may reach out to you via email anytime soon. 

Cheers,

Juni

[Asmith81230]

I don't think I ever heard from anyone via email. Any updates?

[A3driaan]

Hi did you get your one green light to go away en start up. I have the same problem

[clbillings33]

Nope. I think that’s the same issue all of us are experiencing and Google hasn’t offered a solution. 

[Juni]

Hi folks,
 

Thanks for the details you all shared. Since the steps didn't work on your end, we'd be happy to take a look into this for you. Please fill out this Contact Us form with all the needed information, then let me know once done.

Regards,

Juni

[GDU001]

Thanks Juni I have completed the form. I look forward your reply 🙏

[Juni]

Hi folks,

clbillings33, We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. Please check your inbox, as they may reach out to you via email anytime soon.

GDU001, Hello again, we haven’t seen your form submission come through. Were you able to access it alright? Try to fill it out once more.

Thanks,

Juni

[clbillings33]

@Juni Form was submitted. Thank you. 

[nojunk]

Has this been resolved?  Comments.  In similar situation.

[inmytree4444]

They told me it was out of warranty so there's nothing they could do.  Couldn't believe it.  I asked if they could give me advance notice for the next product they plan on breaking so I can better prepare for it.  My sarcasm went unanswered.  Simply abysmal customer service.  They bricked my device and then told me they can't replace it.  

[jamway]

Also running into the same issue, tried the Recommended Answer with no luck.