Google Home Network won't recognize my Chrome Cast audio devices

[nick177th]

Hi,

   I am having an issue getting any of my speakers to play music over my home network from my Chrome Cast audio devices from a 'voice' command. For instance, I can't say "hey Google, play Lauren Hill on Chrome Cast 1 (one of my Chrome Cast audio device names)". It used to say, "playing Lauren Hill from YouTube music, playing on Chrome Cast 1.

   Then, it stopped working and it would say, "I don't recognize any Chrome Cast devices connected to your network. You can add devices in the Google Home app".

   Now, it'll just play the song on the speaker I'm talking to. It won't even say it doesn't detect any Chrome Cast devices. 

   However, if you go into YouTube Music (my default), and select a song, go up to the network in the right corner, and Chrome Cast 1, Chrome Cast 2, and Chrome Cast Group are right there. And the music will play if I select them. It just won't do it by my voice any more. Can someone assist?

[Zak_01]

Question: Is all of your devices connected to the same network with your phone?

If no, then try connecting all together first.

If yes, make sure your devices are, firstly, powered on. Secondly, make sure all Chromecast devices are using the same account. Lastly, make sure it is in range to your speaker/devices and your internet. 

If it still doesn't work, perhaps it is not compatible or not having the latest software. Also try resetting the fault devices (Use this as your last option)

[nick177th]

Zak, thank you for the reply. All devices are on one network, all devices are powered on, all Chromecast devices are on the same account, they are within 15 -20 feet of speakers and or modem. I've had my Google Home set up for five years now. The voice command function to play music on the chrome cast devices worked fine until a few months back. Home has done this intermittently in the past but never for more than a week. How could Home be compatible with that function for basically five years and then all of a sudden not be? Seriously speaking, I don't quite get that.

[Princesss]

Hi everyone, 

Thanks for visiting the Community.

@nick177th, I appreciate all the steps you've tried. Could we try first to reboot your network simply by unplugging your router from the power source for a few minutes? As soon as it is plugged in, try the same commands and see if it works.

By the way, thanks for helping out @Zak_01.

Best,

Princess

[nick177th]

Thank you so much for the reply Princesss. I tried what you suggested but, unfortunately, the results is the same. "I don't see any Chromecast or Chromecast enabled tvs linked to your account. You can add devices in the Google Home app" is the speaker's response to me asking it to play a song on a Chromecast audio device. This used to work like 90% of the time. In the past when it didn't, you could just power down the Chromecast audio devices, and power them back up, and you'd be fine. That hasn't worked in quite a while.

V/R

Nick

[Princesss]

Hi nick177th,

Thanks for the additional details. Have you already tried resetting your Chromecast? Let's go ahead and try that and let's start fresh after the reset.

Let me know how it goes.

Best,

Princess

[nick177th]

Hi Princess,

    that did the trick. A hard reset is what was needed. Thank you so much for your assistance. Have a great rest of your day.

V/R

James

[Princesss]

Hi nick177th,

That's awesome! Glad to know it worked.

Since this has been resolved, we'll consider this complete and we'll lock the thread now. Feel free to start a new one if you need assistance with your Google Nest and Chromecast devices and the Community would gladly lend a hand.

Best,
Princess