09-27-2022 01:30 AM
I've just bought this google home device to add to my existing network. When I try to configure it via my IPad I am unable to get it to connect to my wireless internet.
I have two other nest devices that are connected to the same network.
During the configuration I am shown a warning messaging indicating that the Home was manufactured for a different country.
Given I bought this device from an Australian retailer (catch) I'm a little upset that I can't get the device to connect.
Can anyone give me some advice ?
09-27-2022 06:09 AM
Since the Google Home is listed as supported in Australia (https://support.google.com/store/answer/2462844?hl=en), you might have to return your Google Home to your Australian retailer and ask for one that was manufactured for Australia.
10-04-2022 09:34 AM
Hi everyone,
Thanks for posting.
@MplsCustomer, thanks for your help.
@benkaboo, sorry to hear about this experience. Could you please tell us what country are you located at?
Looking forward to your response.
Best,
Princess
10-07-2022 09:35 AM
Hi there,
We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
Best,
Princess
10-08-2022 09:40 PM
Hey folks,
We haven’t heard back, so I'll be locking this thread if we won't hear back from you again in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
Cheers,
Muddi