Google Hub Alarm Not Working

[Kathleenlopez14]

For some reason my hub alarm will not go off between 8:45-9:15am. It will make a short burst of noise, like one note, and then cut itself off and have a pink screen. This started with my gen 1, and after factory resetting, clearing and replacing the alarms, checking connectivity to the wifi, etc, it was still happening. I got a new hub (gen 2)and the issue still persists despite the same troubleshooting. 

 Google Hub Alarm not working 

[WillJoe123]

Disconnect the power cable from the Google Nest or Home device. Reconnect power cable back into the Google Nest or Home device.

Regards,
Will

[Kathleenlopez14]

I have attemped this both on the gen 1 and gen 2. 

[Dan_A]

Hi folks,

@WillJoe123, thanks for the help.

@Kathleenlopez14, that hasn't been easy for you ― let's check it out. I know that you've already done a reboot but this time let's do a sequential reboot. Unplug the power cord from your router followed by your Nest Hub and your Nest Hub 2nd Gen. Plug them back in starting with your router. Restarting your phone might also help and also reinstalling your Google Home app should do it. 

Tell me how it goes.

Best,

Dan

[Dan_A]

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,

Dan

[Juni]

Hi there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Thanks,

Juni