Google Hub Will Not Continue Conversations. Yes I Have it Enabled in the Google Home app.

[cosmicdrew]

None of my Google Hubs will ever respond to a follow up question or even a suggested question. It will ask do you want to hear the answer to a second question. If we respond with anything (like "yes") it will say "Sorry. I don't know how to help with that." I have enabled continue conversations in the Google Home app. Every time someone asks this question someone will just respond with enable the setting. I have look all over this forum and it seems like many people have this issue.

[LovelyM]

Hello cosmicdrew,

Thanks for posting — let's get this sorted out.

A few questions: was Continued Conversation working on your Google Nest Hub before? If yes, when did the issue start? What's the Assistant language on your device?

If you don't mind, take a screenshot of your commands and follow-up questions and post it here. Here's where you can find your recent voice commands: open the Google Home app > Tap on the Account icon at the top right >Select My Activity > Scroll down until you find the commands that you asked for before.

I look forward to your response.

Best, 
Lovely

[Princesss]

Hey cosmicdrew,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
 

Best,

Princess

[Princesss]

Hey there,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.

Best,

Princess