09-02-2021 05:39 PM - edited 09-02-2021 05:47 PM
Casting to nest hub stops afer a few seconds after been started. This is pretty annoying and renders a lot of apps unusable in the hub... there are a lot of comments of people sharing similar bug (9 minutes instead of a few seconds) since 2019!!!!!!!!!.
It's disastrous that google has not issued an official statement regarding this bug.
Historic evidence of this bug:
09-02-2021 10:42 PM
09-02-2021 10:44 PM
09-03-2021 06:55 AM - edited 09-03-2021 06:56 AM
This bug rendered 4hubs useless for my needs.
Google fix casting to the hub
09-18-2021 01:46 AM
Hello MorteMorte,
Sincere apologies for the delay in response and your negative experience. We've created a case for your issue to send to our replacement/warranty team. For reference, your case number is 3-6625000031913.
Kindly,
Ai
09-12-2021 12:52 PM
Since two weeks same problem here on mt Nest Hub. Very annoying because one of the main reasons for using the Hub is the possibility to cast dashboards and panels from other devices.
09-18-2021 01:56 AM
Hello Rwin,
We're sorry to hear that your device is having casting issues as well. We've created a case for you to send to our support team. Be on the lookout for an email from us in your inbox soon. For reference, your case number is 2-6145000031045.
Kindly,
Ai
09-18-2021 01:40 AM
Hi there lukss12,
Thank you for your patience with us! We've created a case for your issue to send to our support team. Be on the lookout for an email from us in your inbox soon. For reference, your case number is 0-5088000031594.
Kindly,
Ai
09-18-2021 05:12 AM
Exact same problem here on a brand new device. Older still working.
09-18-2021 06:33 AM
Your older isn't updated yet to Fuchsia and there's no way of stopping it
09-20-2021 05:08 PM
Hello TN99,
Sorry to hear you're having the exact same issues! Here's a case number for you as well: 3-8761000032037.
Thanks,
Ai
09-20-2021 08:16 AM
Hi guys, I have the nest hub with firmware version 1.52.260996 and when we send a cast to device it's stop playing on a few seconds.
09-20-2021 05:12 PM
Hello Alfil2k,
Thanks for reaching out to us. I've made a case for you as well. Here's the case reference number: 4-4278000031868.
Best,
Ai
09-24-2021 11:37 AM
Hi All,
We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, please contact Google Support with the CASE ID number. Thank you.