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Google Nest Hub- can not connect to wifi but all other house devices are ok

Rula
Community Member

Just started today - my goggle nest hub will not connect to  wifi- yet all other devices see my network?

 

1 REPLY 1

Alex_S
Community Specialist
Community Specialist

Hi Rula,

 

Thanks for posting—let's get this sorted out. Are those other devices you mentioned also Google Nest speaker/display? Are you using a dual-band router? On which band are you trying to connect your Google Nest Hub? Try these troubleshooting steps:

 

  • Reboot your router.
  • Turn off and on Wi-Fi on your phone.
  • Uninstall and reinstall the Google Home app.
  • Factory reset your Google Nest Hub, and then try to set it up again.


Regards,
Alex