Google mini nest 2nd gen

[Prabhat_singh]

My google mini nest (2nd gen) not working properly. First it connects to wifi and then disconnects automatically. Can't paly anything. Please contact as soon as possible. 

From India. 

[Cathal_S]

Hi there,

This is a community forum supported by other users and community specialist's.

To contact a Google representative please use the link below.

https://support.google.com/googlenest/gethelp 

[Azarco]

Hey there,

Cathal_S, thanks for the help!

Prabhat_singh, have you had the chance to contact our support team? What's the message you're getting from your Google Nest Mini? How often does the device unlink (daily, weekly, etc.)? Can you check your Google Home App feed history to check if there is any recorded activity of the device being unlinked from the Google Home app. Also, are you experiencing Wi-Fi issues in your home to rule out a Wi-Fi problem?

Thanks,

Alex

[Azarco]

Hi Prabhat_singh,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Best,

Alex

[Azarco]

Hey Prabhat_singh,

One quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.

Regards,

Alex