Google nest hub 2nd generation freeze from camera video

[sergiovittorio]

The problem occurs with Xiaomi Mi 3############k camera but it also occurred with 2 other cameras from other brands. The wifi line is stable with smartphones, computers, smart TVs, but the streaming from the camera is always interrupted and unwatchable. I put the link to a video that explains the problem that google assistance has not been able to solve by saying that if I don't use nest cam I can't get assistance. Very disappointed with this service. Solutions please?

https://youtu.be/H1a437MBofg

[Cathal_S]

Hi sergiovittorio,

Device manufacturers develop their own actions that are used with the Google assistant so it would be them that you would need to contact for support.

Have a look at the link below and you will see that the Xiaomi Mi Home action has bad reviews, this is something that Xiaomi is responsible for and not Google.

https://assistant.google.com/services/a/uid/00000059b6df25e0?source=web 

Regards,

Cathal

[sergiovittorio]

no, as i wrote. the problem is even with other 2 camera from other brands. if i wrote google problem, i already tested it. another problem is 5 minutes of limit streming for external brands and this is clair signal that google obstructs other brands deliberately 

[Cathal_S]

Device manufacturers use Google's development tools to develop their actions. Unfortunately not all of them actively continue to update their products.

It is also possible that the manufacturer of your various cameras impose a limit to the live stream as cloud to cloud streaming can use a lot of server resources.

Google do not advertise their Nest Hub as a 24/7 live video monitoring device.

Regards,

Cathal

[sergiovittorio]

Google limita nest cam after 4 hours and then the video must restar. Google limits in other minutes limita other brands. I know these rules, why do you write if not? 

[Cathal_S]

Please have a look at the developers website for a more in-depth explanation.

https://developers.google.com/assistant/smarthome/traits/camerastream 

Regards,

Cathal

[Muddi]

Hey sergiovittorio,

It's been some time since this thread was updated. Does anyone here need assistance? By the way, appreciate Cathal_S for helping here.

If you still need help with your device, please update this thread, and the community will be happy to assist you.

Cheers,

Muddi

[sergiovittorio]

The question was not answered. It is difficult. Fom me can close without Solution. Good bye