Google nest hub no enciende

[RoRo81]

Mi Google Nest hub no enciende, cuando lo enchufo la pantalla se queda en el símbolo de Google en blanco y negro y no pasa de ahí.

[Muddi]

Hey RoRo81,

Thanks for reaching out. Sorry to hear about what happened to your device. 

We'd be happy to take a look into this for you. A few questions: are you using the original power adapter? Are other devices able to receive power from the same outlet? What happens when you try to reset the device? Also, it would help a lot if you send us a short video showing the issue on your device.

Looking forward to your response.
 

Regards.,

Muddi

[Muddi]

Hey RoRo81,

Are you still having issues with your Google Nest Hub? Feel free to reply on this thread, and we're glad to help.

Cheers,

Muddi

[Jake]

Hey RoRo81,

I wanted to check in and see if you managed to see Muddi's post? Are you still in need of any help with your device? Please let me know if the issue is still present, so we can further assist.

Best regards,

Jake

[chipi17]

Buenos días, 

me encontrado exactamente con el mismo problema, de un día para otro mi google nest hub se queda con la pantalla en negro con el logo de google y no pasa de ahí.

Tras reiniciarle ocurre lo mismo, sale la animacion de google de siempre y después ya se queda con el logo en negro.

También he probado a resetearlo de fabrica pero llegas al mismo punto.

¿Hay solución? He visto que es un problema muy común en los google home hub nest / 2 y Max.

Darnos una solución porfavor.

[Daniel_Senin]

Estoy con el mismo problema!

[Azarco]

Hey All,

Thanks for visiting the Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

We hope you were able to get the help you need. If you still need assistance with your Nest Hub, feel free to submit another post and provide as many details as possible so that others can lend a hand.

Best,
Alex