Google no longer understands me

[Testa]

Hello everyone hope someone can help me out here.

Ive been using google nest for around 2 months now, but recently  in the past 2 weeks when i talk to my nest it amswers things that has nothing to do with the topic. Before it was working just fine .

Example: hey google turn off my AC. 

Answers: sorry that car is not registered yet.

Example 2: hey google set lights to 50% 

Answer: ok playing [("somthing that has nothing to do whith what i said")] on youtube music. 

The weird thing is that i check my history and its understandong me perfectly ita just answering nonsense.

Pleas help 

Cheers guys!

[Gabulle]

I have the same issue!
When I ask google to Synch devices, it says  "IPhone is not available, you might wanna try setting it up again"

My voice commands are completely bonkers in french (my first speaking language) but alright in english.. 

[paul85campbell]

I am having a similar issue. My google home devices are set to bilingual since my partner is Italian, and after 3 years it suddenly doesn’t understand the simple instruction turn on or turn off the lights when said in Italian. Instead it just reads out instructions on how to adjust the brightness of the lamps.

[Dan_A]

Hi folks,

That certainly hasn't been easy for you ― let’s check this out. A few questions: what are the affected Nest devices and smart bulbs? If you could, try to give other commands or questions and see if your Nest speakers reply correctly. It would also help a lot if you could do a sequential reboot by unplugging the power cord of your router followed by your Nest speakers then, finish it up with your smart bulbs. Plug them back in after 3 mins starting with your router. Restarting your phone might also help.

Keep us posted.

Best,

Dan

[Dan_A]

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,

Dan

[Testa]

Hello Dan_A thanks for the resposnse, im sorry i took long to answer. Right now im on a business trip so I cant try your solution, bul ill be letting you know for sure as soon as i get back ill try it out.

[Dan_A]

Hello Testa,

Thanks for the heads-up! I'll keep the thread open for a few more days and wait for your reply. Take care on your business trip.

Cheers,

Dan

[Testa]

Dan_A 

Hi! i got back from my trip, weirdly enought google just started to understand me once more. This is a good thing! though its been just few tries to call it solved ill keep in touch if anything. 

CHeers!

[Dan_A]

Hey there,

Welcome back! I'm glad that you're able to work this out. As we got our resolution here, I'm going to mark this one as resolved and will be closing this thread after 24 hours. Please feel free to open up a new thread if you have other questions or concerns.

Thanks,

Dan