Groups (speakers) not working

[Wvdwaa]

Hi all.

i own a Mini, Audio and Hub sec gen.
On their own, they work fine. But in a group i have some issues.

Good to know: i have a high speed Mesh network that has no issues.

I use my Hub and Audio speaker in my livingroom. When i ask to play music on group ‘livingroom’, it starts playing on the Hub only. When i open the Google Home app and press on both speakers i shows the volume and options. But the music doesnt play on both speakers. They are in the same group.

When i ask both speakers if they have internet they tell me they do.

Strange thing is, it did work when i installed the mesh network. For a month or so. Then it started to give issues.

I reinstalled both speakers from scratch. Still same issue.

Anyone know this problem that can help?

[Dan_A]

Hi Wvdwaa,

Thank you for posting in the Community forum.

I really appreciate it when you reinstalled your speakers from scratch, that narrows things down. Next step would be to do a sequential reboot by unplugging your devices starting with your router followed by your Nest speakers. Restarting your phone might also help. Plug them back also in the same sequence.

If the behavior is still the same, have you tried doing the factory reset to revert your devices back to its default and original settings? If not then follow the steps on this link.

Tell me how it goes.

Best,

Dan

[Dan_A]

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,

Dan

[Dan_A]

Hi Wvdwaa

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Cheers,

Dan