MY GOOGLE NEST MINI 2 WONT CONNECT TO WIFI

[SUPOFFBRITT22]

 I CANT GET A CONNECTION WITH MY GOOGLE NEST MINI 2ND GEN

I ALREADY DID THE FACTORY RESET MORE THAN ONCE

AND RESET THE GOOGLE HOME APP

WHEN I TRY TO SET UP MY NEST MINI IT CONNECTS/MATCHES WITH MY PHONE BUT THE FINAL STEP WITH CONNECTING TO WIFI SAYS ..CONNECTION PROBLEM DURING SET UP PLEASE CHECK YOUR WIFI NETWORK  SETTINGS.  HELP PLEASE!!

I HAVE TRIED EVERYTHING AND THE SAMETHING

[Princesss]

Hi SUPOFFBRITT22,

Thanks for reaching out.

Sorry to hear about your experience on connecting your Google Nest Mini on your WiFi. Since you already did a reset to your devices, let's go ahead and check these settings.

• Check that your Google Home device is receiving power from a wall outlet. If your Google Home is receiving power, you will see a blinking white light on the back of the device.
• Make sure that your Google Home device, wireless router, and device used to set up the Google Home (e.g. phone or tablet) are in close physical proximity to one another -- within 15 feet, if possible.
• Please note: Networks that require you to connect through an authentication page (also called a "captive portal") are not supported by Google Home. This is typical of hotels, schools, dorms and businesses.

Keep in mind that resetting or making changes to your router settings may have unintended consequences. If you need help or have questions/concerns, contact your router manufacturer or internet service provider (ISP).

• Enable: Universal Plug and Play (UPnP), multicast, Internet Group Management Protocol (IGMP)
• Disable: AP/client isolation, virtual private networks (VPNs), proxy servers, IGMP Proxy. VPNs and proxy servers should be disabled on your computer as well (if applicable).

Let me know how it goes.

Best,

Princess

[Princesss]

Hi SUPOFFBRITT22,

Chiming in to check if the settings I gave worked on your end.

Please feel free to respond to this thread if you have additional questions and I'd be happy to answer it for you.

Best,

Princess

[Princesss]

Hi SUPOFFBRITT22,

Since there are no response on this post, I'll be closing this thread to keep the community tidy.

If you have any questions, please feel free to start a new thread if you still need help and I'd be glad to assist.

Best,

Princess