Muffled sounds from mini as well as smart speaker

[zerohour1]

I have a google home mini and a smart speaker. In both the sound gets muffled / hoarse a few minutes after I start them. If I unplug the devices and restart them, the voice is normal for a few minutes and then gets muffled / hoarse again. What can I do?

[Azarco]

Hello zerohour1,

That certainly hasn't been easy for you — let's check this out.

When did it start happening? Make sure your devices are within 15-20 feet of your router. Since you already rebooted your speakers, try rebooting your router as well to refresh the connection. If the issue persists, give resetting your Google Home Mini and smart speaker a try.

Hope this helps.

Best,

Alex

[Azarco]

Hi there,

Checking back in to see if the troubleshooting shared above helps. Let us know by updating this thread and the Community will be happy to lend a hand.

Regards,

Alex

[Azarco]

Hey zerohour1,

One quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.

Thanks,

Alex