08-21-2023 01:50 PM
So I recently moved and my Google Home Mini won't let me forget my old wifi network. It just keeps saying there is a connectivity issue and I don't know how to get it to change without completely resetting my device.
Answered! Go to the Recommended Answer.
08-21-2023 02:45 PM
Yeah, I just went ahead and reset it. I figured I would've had to forget the network while I was on it. Thanks for the help!
08-21-2023 02:43 PM - edited 08-21-2023 02:44 PM
You'll probably have to do a factory reset on your Google Home Mini if you did not "forget" your old Wi-Fi network on your Google Home Mini while it was still on your old network:
"Change the Wi-Fi network of your speaker or display
If your speaker or display is already set up on a Wi-Fi network but you need to change your Wi-Fi password or connect it to a new network, you'll need to forget your current Wi-Fi network and set up the device in the Google Home app again.
Open the Google Home app.
Tap and hold your device's tile.
Tap Settings Settings and then Device information.
Tap Wi-Fi and then Forget this network.
Return to the Google Home app home screen and follow the setup steps above to connect your device to a new Wi-Fi network.
If you get an error message that says 'could not communicate with your [device]' when you try to forget your network, or the steps above don't work, you'll need to factory reset your device and set it up again."
https://support.google.com/googlenest/answer/7170507?hl=en-AU&sjid=10769823139982880016-NA
08-21-2023 02:45 PM
Yeah, I just went ahead and reset it. I figured I would've had to forget the network while I was on it. Thanks for the help!
09-12-2023 06:53 AM
Hi. We got a different internet and i have tried and tried to reset it but can't find out how. Booklet doesn't say which one it is but i know a home mini. No button on bottom to factory reset it. Can you please help ? Thanks 🙂
09-12-2023 07:38 AM
There is no separate reset button on Nest Minis and Nest Hubs for a factory reset. Here are the instructions:
09-13-2023 07:29 AM
Hi folks,
Thanks for helping out, MpIsCustomer!
Cretepete, we’re glad to hear that this has been sorted out! Let me know if I can help you with anything else.
MSCADY7, were you able to factory reset your Google Home device?
Regards,
Alex