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My nest keeps playing sleep sound all night

ponkan75
Community Member

Hi,

 

My google nest mini keeps playing sleep sound all night when I use the bedtime-routine. Earlier it stopped after about 1 hour, but now it keeps playing all night. I have activated the sleep sound country night.

What can I do to make it play for 1 hour again? I don’t want it to keep playing all night.

I have tried setting up a new similar routine, but it keeps playing through the night in the new routine as well.

2 Recommended AnswerS

I resolved my own issue by creating a custom routine that includes the custom action, “play country nights for 60 minutes”. Of course you can substitute any sleep sound for “country nights”. 

 

View Recommended Answer in original post

Jake
Community Specialist
Community Specialist

Hey all,

 

We've heard feedback that turning off sleep sounds after 1 hour was insufficient for some of our users, so we made the decision to remove the end time. We're currently investigating ways to build a comparable solution and appreciate your patience.

 

Best regards,

Jake

View Recommended Answer in original post

124 REPLIES 124

I am having this issue also. When is Google pushing out the update to fix it? Previously there was an option to choose the amount of time the sleep sounds/music played for

Josh23
Community Member

Up until recently we have had the same sleep routine set for 3 nest speakers in the house.

 

you would say 'hey google, goodnight' it would then read us the weather, set an alarm and then play thunderstorm sounds for exactly 1 Hr.

Now the thunderstorm sounds play all night or untill i turn off manually and then go to the kids rooms and do the same.

Does anyone know how to make it automatically turn off after 1 Hr again?

please help 

JillG
Diamond Product Expert
Diamond Product Expert

Hi @Josh23 ,

This is an issue some others have brought up and has also been escalated to the Nest team as well as Google Assistant. Seems like the latest updated made some changes to the sleep sounds.  

Please also send feedback from your device. Just say "share feedback" and record your message about the sounds and the issue.

Thanks for reporting!

CarolS
Community Member

I’m having the same issue. I can’t figure out how to change it back to 1 hour. I’m thinking, after reading a few other issues and your post that it’s a Google change that needs to be fixed. ???

imnuts
Community Member

Same issue here. It seemed to start ~2 weeks ago, but maybe a little longer.

Princesss
Community Specialist
Community Specialist

Hi everyone, 

 

Thanks for visiting the Community.

 

We're sorry about this experience. This has been escalated and our team is currently working on it. Let's follow the main thread and wait for an update.

 

Best,

Princess

vital4ik
Community Member

No updates still ? This issue is very annoying 

808IUFan
Community Member

EVERYONE has already done ALL the troubleshooting! Fix this issue! We have given you everything you needn

BrookeMcw
Community Member

Mine as well… I ended up making a custom command “play sleep sound thunder for 2 hours”.

Seems to work but annoying that it started doing that.

Does that work? Giving it a voice command to stop after a certain time? 

It works if you voice command "Play [name of sleep sound] sound for 60 minutes" but this is not an acceptable fix to the issue. 

GB153
Community Member

Same issue here - seems to be system wide - and no one is happy about it - hopefully the6 fix it soon

BiggT
Community Member

i too made a custom command over the weekend and thats working fine. "play sleep sound rain for 60 minutes".  this should work for you until a fix is put in place.

808IUFan
Community Member

That is NOT a solution to the issue. Sleep sounds should work since it is a stock feature. THAT is what we are complaining about. Something GOOGLE created that used to work NO LONGER WORKS. FIX IT WE DO NOT WANT TO USE A WORKAROUND! DO YOU UNDERSTAND?

BiggT
Community Member

Slow your roll. It IS a solution. Maybe not the one you want, but it is a solution. Either use it or don't but don't come at people like that when they're just trying to help.

808IUFan
Community Member

DO NOT tell me what to do. I want the problem fixed. I do not want a work around. Get it?

BiggT
Community Member

I get that you have issues. I'll just continue to enjoy my solution. You stay angry. 👍🏼

vital4ik
Community Member

It’s not a solution. It’s. Workaround.  Solution is fixing the original issue so good night routine works as expected

Muddi
Community Specialist
Community Specialist

Hey everyone,

 

My apologies for the lack of updates here. The team is still investigating this issue and I haven't received any updates as yet. I'll continue checking in with the team and share any updates I receive. I understand this issue has been happening for quite some time and has been a rather frustrating experience. Thank you for your patience while our team works through this. 

 

Please continue to send feedback on your devices by saying, "Hey Google, send feedback" followed by the keywords: "GHT3 bedtime sleep sound continuously plays after an hour." Visit this link for more steps on how to send feedback.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey folks,

 

I'm just checking in if anyone still experience the issue with sleep sound playing all night?

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey everyone,

 

Thanks for updating the thread. I followed up with the team and just waited for an update from them. I'll make sure to go back on this thread once I have more information to share. For those users who haven't sent their feedback yet, please do so as this will help us investigate the issue.

 

Cheers,

Muddi

yes, playing all night and very annoying 

Phantomzzz
Community Member

Yes still playing all night until you tell it to stop

JayArcher
Community Member

I am still experiencing this issue and have been experiencing this for over a month now

Kgard
Community Member

Mine plays all night and I can’t change the sound (like to Thunderstorm), just keeps playing country night. Cant even delete the night sound altogether. 

808IUFan
Community Member

Sure am. No fix yet

GB153
Community Member

Still happening - you mentioned they are working on it and fix is pending, any updates ? 

Muddi
Community Specialist
Community Specialist

Hey GB153,

 

Our team believes they’ve found a fix for this issue but it will take some time to roll out. Please expect the fix to roll out over the next couple days to see normal functionality.

 

Cheers,

Muddi

Brataccas
Community Member

Still happening, on all Home devices, all latest firmware.....

still have the issue - not yet resolved 

 

JayArcher
Community Member

It's been 3 weeks since this past and I am still experiencing this issue. Are there any updates

rfh
Community Member

still not working...

sleeping sounds played all night long.

submitted feedback using the keywords "GHT3 bedtime sleep sound continuously play after an hour" as requested...

when will this be fixed? it's been months now!!!

Muddi
Community Specialist
Community Specialist

Hey everyone,

 

Sorry for the lack of updates here. Could you check if you have options to set a time for sleep sound on routines? Also, what is the current version of the Google Home app on your phone?

 

Cheers,

Muddi

808IUFan
Community Member

There has never been a time setting for ANY sleep sounds. It was always an hour. Google Home version 2.59.33.2 and mine automatically update. This is how the Bedtime Routine has always looked and until the launch of Android 13 for me, no matter what sound you chose, it stopped after 1 hour. Now it goes all night until you use the media control buttons to stop it or voice command it to stop. This of course wakes you up in the middle of the night. See the attachment.

 Sleep Sounds.png

marksmith900
Community Member

still happening - issue not fixed

Randomninjamove
Community Member

Issue still happening here too. How long before this will be resolved?

paulmh5
Community Member

Hi

I have a routine set to play 'relaxing sounds' at night which should last for 1 hour however these seem to play continuosly regardless of the sound I select.  I have tried running the routine on my phone and that's fine so it seems like an issue with the hub.  I have tried to leave feedback via the hub but so far nothing has improved.

System firmware version: 7.20220419.2.166
Cast firmware: 1.62.312297

Is this a known issue and is the a fix?

paulmh5
Community Member

This issue is still going on.  I've tried adding a delayed "stop" command into the routine with no luck.  I'd anyone else seeing this issue or have any idea how to resolve it?

Muddi
Community Specialist
Community Specialist

Hey paulmh5,

 

I appreciate you for raising this concern to our team.
 

We’ve duplicated your thread to the main one here. You’ll receive all updates on this issue on the main thread and we recommend updating and checking this thread when needed.

 

Cheers,

Muddi

Will this ever get fixed or should we seek alternative devices?