My speaker display won’t play the radio any more

[SK1970]

Are used to always ask my Google to play Nova 96.9. I played this every single day whilst working from home and this morning woke up and asked Google the same thing and it said sorry I’m having trouble try again later.Are used to always ask my Google to play Nova 96.9. I played this every single day whilst working from home and this morning woke up and asked Google the same thing and it said sorry I’m having trouble try again later.I have reboot the speaker and this has not helped.

[pereztzum]

Hi @SK1970,

I understand you're frustrated that Nova 96.9 won't play on your Google speaker. Let's try some troubleshooting steps:

1. Check your internet connection: Make sure your Google speaker is connected to the internet. If not, reconnecting it might resolve the issue. A weak or absent connection can prevent streaming radio stations.
2. Update Google Assistant app: Ensure that the Google Assistant app on your device is up-to-date. An outdated Google Assistant app might cause compatibility issues.
3. Restart your Google speaker: A simple reboot can often fix minor glitches. Unplug the speaker for a minute, then plug it back in and wait for it to restart completely.
4. Factory reset : If none of the above suggestions work, you can try performing a factory reset on your device.

If you're still having trouble after trying these steps, let me know and we can search for more specific solutions for your Google speaker model.

Best,

Brandon.