Nest Mini playing a different artist’s music

[taettokkii]

I can’t make my nest mini to play the correct artist’s song via spotify anymore unless I manually connect via bluetooth. I always just say “hey google, play bts”, and it’ll play bts (the kpop group) songs. Now every time I say the same phrase, it’ll play another artist which is also named bts on spotify. I already blocked the wrong artist on spotify and nest mini will just respond with “something went wrong, when you’re ready give it another try”. How can I make it play the correct artist’s song without having to manually connect via bluetooth? Sometimes I don’t have my phone with me and it’s just convenient to just say the phrase to the device (w/c is what it’s meant to do).

[Alex_S]

Hi taettokkii,

That certainly hasn’t been easy for you. Let’s further look into it. Are you getting the same behavior from any artists you asked for?

Try these troubleshooting steps:

• Open the Google Home app > Settings > Music > Choose “No default provider.”
• Unlink your Spotify account > Force close the Google Home app.
• Unplug and plug back in your Google Nest Mini device from the power outlet for a minute.
• Open the Google Home app and link your Spotify account again.
• Command your Google Nest Mini to play BTS.

Regards,
Alex