No connection Nest Hello to Nest Hub Gen 2

[SR1888]

Hi,

My Nest Hello Doorbell works great with my Android and Lenovo Smart Speaker in the attick. But I would like to use it with my Nest Hub Gen 2. How do I connect the 2, or what settings do I need to tweak to show the camera on the Hub  when someone rings the bell?

Thanks!!!

[David_K]

Follow these steps:
https://support.google.com/googlenest/answer/9137164

[SR1888]

Thanks, Now my mini Nest is working as well, but still not my Hub. Any more ideas?

[David_K]

Ah sorry you want visitor announcements as well. Here are the steps to set that up:
https://support.google.com/googlenest/answer/7672451

[SR1888]

I had my visitor announcements set up already, they work with both my Smart speakers but not with my Hub. I'm sorry for the misunderstanding. Are there any tricks for getting visitor anouncements (and live video when the doorbell has been pressed if possible ) on the Hub?

[David_K]

Are both your doorbell and your hub in the same home in the Home app?

[SR1888 · Accepted solution]

I found the solution, in my Nest Hub settings I had no incomming messages selected, had to turn that off. Thanks for helping!

[Azarco]

Hey there,

We appreciate the suggested steps and article that you've provided, davidking!

SR1888 Thanks for updating the Community forum of your resolution — it's a big help! If you have any updates or just a discussion topic, feel free to start a new thread in the community. 
 

Thanks,

Alex

[Azarco]

Hey SR1888,

As we got our resolution here, I'm going to mark this thread as resolved. I'll be locking this thread if we won't hear back from you in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Cheers,

Alex