03-20-2024 08:37 AM
So my problem is twofold.
I run android V 14 with March 5th update
03-23-2024 08:03 AM
As long as your speakers are connected to Wi-Fi and the Internet, they should automatically update. You don't need to do anything and there is no feature or setting to update them manually.
03-23-2024 05:03 PM
I understand that, however both speakers have different firmware and neither is up to date?
All connected to WiFi not sure where to go from here.
03-26-2024 05:39 AM
You're welcome to try restarting or even factory resetting them if you'd like, there isn't much you can do other than that I'm afraid.
03-26-2024 07:51 AM
Thank you David.
I have tried both these options and no success 😔.
Starting to think it time to go away from the Google environment now.
04-04-2024 11:29 AM
Hi AlainElshout,
I understand you're concerned about the firmware on your two Nest Minis. I apologize for any inconvenience this may cause.
If the firmware versions differ between your devices, it's important to ensure both are updated successfully. Firmware updates typically take up to 10 minutes. If the update takes much longer, you can check the LED status to see if your speaker is still updating. While updating, the light will be white and slowly spin.
04-04-2024 11:42 AM
There is nothing we as customers can do to force Google Nest to push a firmware update out to our Google Nest devices. It's been a chronic complaint for years.
04-05-2024 05:13 PM
Thank you for your response Angel.
I have tried both those options before, but at no stage do the nest minis even try to update there is also no option to trigger a manual update.
Could you please elaborate on how to actually update the firmware?
04-07-2024 09:55 AM
Hi AlainElshout,
I understand that you need to update both Nest Mini devices, and I am sorry that the previous steps did not resolve the situation.
Please make sure that both devices are powered via the provided power cable via a wall outlet.
Regards,
Angel