03-05-2024 02:00 PM
Personal results stopped working 2 days ago. I have checked multiple devices, and its not working. I haven’t changed anything and I have checked in the home app and personal results are definitely, absolutely, turned ON for my devices. I have tried turning off and back on again but no luck. Is anyone else having this problem?
Answered! Go to the Recommended Answer.
03-08-2024 02:48 AM
The issue has been resolved. I had a second account which I created many years ago for testing and had forgotten about it. It now seemed to be confusing Google , but hadn't all these years up until now. I removed this account and all works as expected now.
03-06-2024 02:29 PM
Hi, sorry for the inconvenience. Check out this article and see if it helps.
Allow personal results on your Assistant-enabled devices - Android - Google Assistant Help
03-08-2024 02:48 AM
The issue has been resolved. I had a second account which I created many years ago for testing and had forgotten about it. It now seemed to be confusing Google , but hadn't all these years up until now. I removed this account and all works as expected now.
03-19-2024 11:02 AM
Hi folks,
Thanks for the help here, Cary1111.
leon4, thanks for posting. We are glad everything is working well with you. If you need other help with your Nest devices, you know where to find us.
Regards,
Juni