Shopping List items being split.

[Bod]

Hi, 

Recently I've noticed that the shopping list is splitting single items into two when adding via a voice command.

For example, asking it to add "granulated sugar" adds two entries, one for granulated and a second for sugar.  Same with other items such as decaf coffee etc.

Something has definitely changed. Can anybody else replicate this?

[Princesss]

Hi Bod,

Thanks for bringing this up.

Could you tell us when did you notice these changes? Also, what are the items that you are trying to add on the list so we can further check here if it's giving the same results from our end.

Lastly, have you tried any troubleshooting steps so far?

Best,

Princess

[Bod]

Hi, I first noticed this about 3 weeks ago.  Please see my original post for 2 examples.

I'm not sure what troubleshooting steps could possibly change the behaviour.  It's clearly a bug.

[Princesss]

Hi Bod,

How about performing a complete reset? Have you already tried that? 

Also, could you please provide the cast firmware version of your Google Nest speakers?

To check which firmware version you're on, follow these steps:

1. Make sure your mobile device or tablet is linked to the same account as your speaker or display.
2. Open the Google Home app .
3. Touch and hold your device's tile.
4. At the top right, tap Settings Device information.
5. Under "Technical information," find Cast firmware: X.XXX.XXXXX.

Looking forward to your response.

Best,

Princess

[Princesss]

Hi Bod,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess

[Muddi]

Hey Bod,

Just bumping this up to make sure that you've seen our responses. I'll lock this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi

[Bod]

Yes, factory reset device, no change.  Cast firmware 1.67.330920.

[Muddi]

Hey Bod,

Thanks for trying. We'd be happy to take a look into this for you. Please fill out this form with all the needed information then let me know once done.

Cheers,

Muddi
 

[Muddi]

Hi Bod,

I just wanted to follow up on this. Have you had the chance to fill out the form?

Cheers,

Muddi

[Princesss]

Hi there,

Chiming in-- are you done filling out the form? Let us know once you're done, otherwise we'll be locking the thread shortly.

Best,

Princess