Speaker defaults to 10%

[Hb2]

We have our nest connected to our google doorbell. Our issue is that the volume reverts to 10% which means we can’t hear the doorbell or Google’s response when we talk to it. 
it doesn’t matter what volume we have it at when playing audio etc it will ultimately revert back to 10%

I have tried trying off and on again with the reset button  but it ends up with the same issue.

[Dan_A]

Hi Hb2,

This is not the experience we want you to have; let me help you. A few questions: which Nest speakers are we working with? When did your issue begin? Were there any recent changes made? When you did the reset, was it the same steps as what you see in this link?

It would help a lot if you could do a sequential reboot first: 

1. Unplug the power cord of your router, followed by your Nest speakers.
2. Plug them back in after 3 minutes.
3. Restarting your phone might also help.

Let us know how it goes.

Best,

Dan

[Dan_A]

Hey there,

I wanted to follow up and see if you still needed help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,

Dan

[Dan_A]

Hello again,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Cheers,

Dan