Terrible delay Google nest

[ZoRbMani]

When i pair two nest audio with tv, there is more than 1s delay. Also the same when pairing with my Apple TV. "Group delay correction" didnt work at home. I bought the 2nd nest audio to set up the stereo. Now I just feel like I’ve wasted my money! 
Will I have to return the speakers??

PLEASE help me with this. 

[David_K]

Delay correction isn't available when Nest Audio are paired, unfortunately. That setting is only available for individual speakers or speaker groups.

https://support.google.com/googlenest/answer/6318642

Maybe there's a delay correction on the device/app instead you could adjust?

[Azarco]

Hey there,

We appreciate the assistance, davidking!

ZoRbMani, bumping in this thread if the shared link above helps. If you're still experiencing the same issue, try unpairing your Nest Audio from each other then create a speaker group. Also, make sure your devices are within 15-20 feet of your router and connected to the same Wi-Fi network.

Thanks,

Alex

[ZoRbMani]

Hi,

tried everything already, I’ve had the support team on messenger guideing me…so tired of this. So frustrating buying a product that won’t work. They say they’ll come back to me asap..

my main issue is the picture and sound is out of sync, while watching tv for example.
listening to music only is no problem.

[Azarco]

Hi ZoRbMani,

We're sorry for the inconvenience. Have you tried resetting your device? Since you contacted our support team, could you share the case ID so that we can follow-up with them?

Best,

Alex

[ZoRbMani]

Hi,

yep my friend, I’ve tried resetting and everything else. I do not have a case ID I’m afraid.

”We're sorry if you have to go through this. We'll check this with our team and get back to you once we have more details to share. Hang tight!” Is What they last said..

[Azarco]

Hey ZoRbMani,

Understood. Could you provide us the cast firmware version of your Nest Audio devices? Also, please fill out this form and let us know once done.

Thanks,

Alex

[Azarco]

Hi ZoRbMani,

It's me again. Have you had the chance to fill out the form?

Best,

Alex

[ZoRbMani]

Yep, thats Done.

Cast firmware version: 1.56.299498

[Azarco]

Hello ZoRbMani,

We received your form — thanks for filling it out. Our team will reach out to you via email to further assist you. Also, please be advised that this thread will be locked after 24 hours.

Kind regards,

Alex