Unresponsive Nest audio

[guncleandre]

It looks like the speaker is in a boot loop.

After powering it on it has 2 lights come on for about 2 min 

then 4 lights show pulsing (think it’s trying to connect to the wifi)

the device was connected to the wifi and worked like normal but just stopped working out of nowhere.

touch , voice and mute doesn’t work 

 The speaker is removed from my google home app 

Anyone here had similar problems?

still trying to figure out how to factory rest it 

[JillG]

Hi @guncleandre 

Try a full factory reset. See the steps here: Factory reset Google Nest or Home speakers or displays - Google Nest Help 

That typically will clear up any issues like you are having with the speaker.

Let us know how it goes-

Jill

[JillG]

If the speaker is dead there isn't much you can do other than trying another outlet, removing and reseating the cables and the factory reset while connected to power.

If nothing is happening at all, the speaker may be beyond help.

[guncleandre]

Hey @JillG 

So I’m unable to perform a factory reset as the speaker is unresponsive, like I mentioned in my post the speaker is not responding to any voice commands or any of the haptic touch, neither does not detect that it has been put on mute.