Been using the white noise ambient sound to help sleep and noticed last night the sound had been changed. Sounds like a new file and it's not only quieter the audio loop is a lot shorter, with a sudden drop off after about 30 minutes before it loops again (the previous one was about an hour long and started again much faster). Is there a way to restore to the older sound file?
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Thanks for your feedback here! There was an issue impacting our white noise experience. It’s fixed now and working as it previously did.
Hopefully that answers your questions, but let me know if you need any more help. Thanks!
Whew - I thought I was losing my mind!
We noticed the same thing, which resulted in my kid asking to use the old white noise generator we had prior to switching over to the Nest Hub a couple years ago.
The new "white noise" does have a better looping transition than the original one, but.....
Talking about feeling crazy. I thought I had clogged ears or something. I even tired a few different devices in my home before we found out it was an upgrade from Google. My toddler has noticed the sound change and now wakes during the night. Please revert back to the original noise. It was so much nicer.
No idea how to use the old sound (tried a lot last night) but the white noise last night was terrible. it only went for 10 min loop and so heard it dropping in and out constantly. Notice today it's better, still 10 but have looped it properly so you don't have the silencein transition. Its very quite compared still.
I literally gave them a call about it and explained the problem, like how it’s clearly pulling a different file now. I think if we can at least get a dozen people to let them know this is an issue they might change it back.
It's changed here in Canada too. I play it every night for my toddler and she's really upset about this change and obviously doesn't understand it. Please, let there be a way to get the older version back so we can maintain our sleep schedule and sanity!
Yes, same here!!! My toddler was super sensitive to this change.. I play the same white noise for him to sleep since he was born! Now he is having trouble falling asleep e waking up several times at night and not soothing himself 😭 And I can't find the old white noise elsewhere. I just ask please Google, do something about it! We are sleep deprived enough!
That k God I googled about this! How irritating is that!? I've literally used white noise to sleep for about 10 or more years and for the past few years been quite content with home mini then upgrade to nest and here I am suddenly quite unhappy about that weird change!
Both my v1 Google home mini and nest mini seem to be playing a significantly lower quality white noise tonight. When Assistant plays it on my phone, it's the old high quality one.
Not sure what's going on, but would like a way to fix it
Just noticed this tonight. I'm really annoyed. I've been using the white noise for almost 2 years now. Sounds terrible. I also would play one of it's lullaby songs on my phone and that's changed too. My daughter and I would sing the song together and now it just goes right to the sound and no more vocals. She was really upset and tbh so am I. Is it not 1hr long and 12hrs anymore?
This us literally ruining my baby's naps and night sleep! Please change this back!!!! 🙏🏻
My baby is waking every 30 minutes with this new noise. Compared to sleeping 12 hrs at night. I'm exhausted.
How do we complain to someone directly? I have used this white noise sound since my son was born two years ago. You can imagine the mess it's creating tonight at bedtime. Never mind the awful sound, it also doesn't block out any of the other noises in the house, which is a nightmare with a newborn. Please please put this back to how it was.
I called support but after an 1hr 45mins. It was determined that the only thing I could try would be send feedback on the app to hope the Engineers with change it back for the next monthly updates.
Ditto to everything above. Just noticed the new sound tonight (definitely wasn't like this last night). My 9 month old has been using this to sleep since day 1. Please don't mess with our sleep! The volume on our mini is now super high!! Change it back for the love of all parents!
I am glad we are not the only parents upset about this. Where should I be calling to submit my formal complaint? Although the lope is less noticeable, the shorter time period and muffled low quality sound file is not a positive update and needs fixing.