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Wrong speakers answering requests

CarrieBerrie
Community Member

Anyone have different smart device brands with Google assistant and you receive answers from the wrong device? And why is my nest hub telling me sorry interrupting itself and flashing do not disturb mode is on. It's middle of the day.

3 REPLIES 3

Dan_A
Community Specialist
Community Specialist

Hi CarrieBerrie,

 

That certainly hasn't been easy for you ― let’s check this out.

 

When did this concern start? Aside from your Google Nest Hub, what other devices with Google Assistant are affected? Does this mean when you give command to one speaker, the other speaker answers? It would help a lot if you could do a sequential reboot by unplugging the power cord from your router followed by your Nest Hub then all other devices. Plug them back in starting with your router. Restarting your phone might also help.

 

Tell me how it goes.

 

Best,

Dan

Dan_A
Community Specialist
Community Specialist

Hey there,

 

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Regards,

Dan

Dan_A
Community Specialist
Community Specialist

Hi CarrieBerrie,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

 

Thanks,

Dan