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any fix for I DON'TUNDERSTAND

Steve99
Community Member

any fix for I DON'TUNDERSTAND

4 REPLIES 4

RMuser
Community Member

When I had that problem I had to disable IPv6 on my home router, but no guarantee this will work for you.

Dan_A
Community Specialist
Community Specialist

Hi Steve99,

 

Thanks for posting.

 

It must have been difficult if something’s not working as it should, however, to narrow things down, what is it that’s not working? Could you specify your concern, please? If these are Nest speakers, It would help a lot if you could do a sequential reboot first: 

 

  1. Unplug the power cord of your router followed by your Nest speakers.
  2. Plug them back in after 3 minutes tops.
  3. Restarting your phone might also help.

 

Looking forward to your response.

 

Appreciate the help, RMuser.

 

Best,

Dan

Juni
Community Specialist
Community Specialist

Hi there,

 

I'm jumping in to follow up if everything is good here. Let us know if you have any further questions.
 

Regards,

Juni

Juni
Community Specialist
Community Specialist

Hello there,

 

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.
 

Thanks,

Juni