cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Speakers and Displays

Blog Posts

Update on Assistant experience on Nest Speakers & Displays Read more

Update regarding recent changes to speaker groups for Nest speakers, displays, a... Read more

Help Center

Forum Posts

Start a conversation

Having trouble with Speaker groups? Read this first

Hi everyone, Thank you for continuing to notify us of the reliability issues you’re facing with your Speaker groups. I escalated these issues internally and the team is actively investigating a resolution. If you’re able, all feedback is appreciated!...

Onkyo google assistant speakers won't play

I have 2 Onkyo GX-30 google assistant speakers that for the last few years have worked without issue until recently.The speakers will not play music, they respond 'Sorry something went wrong' and will not play music when cast to from the Google Home ...

mikeyp8 by • Community Member
  • 194 Views
  • 3 replies
  • 0 kudos

Hand gestures have stopped working on Nest Hub Max

I have been using the "stop" hand gesture to stop media playback on my Nest Hub max for quite a while, but in the last few weeks it has stopped working. I have not made any changes to the config.Any ideas for how I can diagnose/fix this?

itm by • Community Member
  • 117 Views
  • 2 replies
  • 0 kudos

Not responding to voice commands

For the past several days Google randomly (?) decides not to respond to a command. I'll note media stops playing and lights are on so "OK Google" registered. But nothing happens afterwards. I go and look at Home activity and it's not there. Last test...

Mr_C by • Community Member
  • 211 Views
  • 5 replies
  • 0 kudos

Google nest audio Bricked

I have a Google Nest Audio purchased in 2019 when it was announced. It worked perfectly until the other day. I used it at 01:00 and went to sleep. When I woke up, all 4 lights were permanently on and it didn't respond to voice or touch. I contacted G...

RoberQC by • Community Member
  • 106 Views
  • 1 replies
  • 0 kudos

Problem with google nest mini

I’m having problem with my Google Nest Mini, when i activate it, it answers me with the same phrase: “I’m sorry I’m not able anymore to do it” Can someone help me?

Google nest hub support don't help

I don't why but Google keep ignoring our problems with the Google nest hub gen 2 instead of fixing the problem with update the just tell u to do factory reset and basic troubleshooting the firmware is the problem just fix it already please

Nerd5475 by • Community Member
  • 74 Views
  • 0 replies
  • 0 kudos

Resolved! Cookbook/Saved Recipes Gone?!

My Hub Max lives in my kitchen and despite the recent degrading experience google smart homeproducts have had recently, I’ve held on because i’ve spent hundreds of dollars on 8 units throughout my home.But, the recent removal of cookbook/saved recipe...

AbandonShip by • Community Member
  • 13054 Views
  • 111 replies
  • 104 kudos

Automation/routine announcement with my recorded voice?

I want to set up a couple of automated routines for frequent use because of the following scenario:My dog is crate trained and sleeps in the living room and sometimes whines after I go to bed even though she has been fed and let out. I've been using ...

pistachoo by • Community Member
  • 118 Views
  • 1 replies
  • 0 kudos
to vote
Labels