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"Sorry I can't do that yet" when asking to read audiobook

jorddude
Community Member

Hey,

Does anyone know why my Google Home Mini is saying "Sorry I can't do that yet" when asking it to "Read [audiobook]"? All the help articles say that's what you have to do once you purchase an audiobook via the Play Store with nothing saying that device isn't supported.

3 REPLIES 3

Muddi
Community Specialist
Community Specialist

Hello jorddude,

 

Thanks for visiting the Community.

 

I know the feeling when something is not working on your Google Home Mini. Let's try to get to the bottom of this. A few questions: when did the issue start? What country are you located in? What is the specific title of the audiobook? Do you experience the same issue when you use the Assistant app on your phone? Have you tried playing the sample books?

 

Let's go ahead and try rebooting your devices to refresh all the settings. If it's still the same, proceed with resetting your device to see if you'll still have the same issue.

 

Cheers,

Muddi

jorddude
Community Member

Thanks for the reply, I factory reset the Home Mini and once I’d set it up again the issue seems to have resolved 🤯🙌

Alex_S
Community Specialist
Community Specialist

Hi there,
 

We’re glad to hear that this has been sorted out, and thanks for keeping us updated! Should you have other questions or concerns, you know where to find us. We’ll be more than happy to assist you.


Best,
Alex