07-19-2022 12:03 PM
Hi,
I have gotten a new wifi and am trying to set up my 1st gen chromecast to work again. The google home app will not find the chromecast with bluetooth despite having a secure wifi network on my phone. I have tried turning everything on and off again many times, including the wifi, and it still won't work. The LED light on the chromecast is flashing the correct colours (white) to mean it is ready to set up, but nothing is working. I have have also unconnected from the previous wifi on the app and in an attempt to set up the chromecast, deleted the one on the app saying offline incase that was confusing something,
Please help!
Thank you
07-19-2022 12:14 PM - edited 07-19-2022 12:15 PM
Flashing white seems right:
Have you tried to factory reset first, then set it up?
07-22-2022 12:21 PM
Hey there poppyb80,
Did you have any more questions or need any additional help?
Thank you,
Jeran
07-23-2022 08:35 PM
Hi folks,
Thanks for the help here, olavrb and Jeran. I appreciate it.
poppyb80, how's it going? Does the reset resolve the issue? If you're still having trouble connecting your Chromecast to your new network, please try to manually connect to the Chromecast SSID. Here's how: Go to the phone Settings > Open Wi-Fi and connect to the Chromecast SSID (Example: Chromecast1234, Living Room TV, Bedroom TV, etc.) > Go to the Google Home app and try to set up again.
Regards,
Jennifer
07-24-2022 08:45 PM
Hey poppyb80,
Just checking in to make sure that you've seen our response. Please let us know if you have other questions or concerns as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer