Can’t install Australian app on Chromecast with google Tv

[Mamgnof]

Hi,

I am having issues downloading a local streaming app like abcivew, 7plus and keep getting a message saying, "This item is not available in your country." My accident was created in Thailand but I got a Chromecast TV in Australia . I believe, it thinks I'm still in the Thailand , however, I changed the location on my account in google and am still unable to install and download Apps from Australia.  Can someone please provide some guidance?

thank you 

[JenniferV]

Hi Mamgnof,

Thanks for reaching out. Please check the country that is set on Google Play and reboot your Chromecast with Google TV. Also, try to create a new Google Account and use it to set up your Chromecast with Google TV, then attempt to download your desired apps.

Thanks,

Jennifer

[JenniferV]

Hey there,

It's me again. How's it going? Did the steps help?

Regards,

Jennifer

[Mamgnof]

Hi Jenifer, 

thank you for your response. I have tried everything but it still doesn’t work 

[JenniferV]

Hello Mamgnof, 

Oh no! We'd like to take a deeper look into this — could you fill out this form and let us know once you're done?

Thanks,

Jennifer

[Mamgnof]

Done ✅ 

[JenniferV]

Hi there,

We got your form — thanks for filling it out. Keep your lines open as our team will reach out to you via email anytime soon. Also, please continue the conversation there as this thread will be locked after 24 hours.

Best,

Jennifer