10-10-2022 03:08 PM
I have a new Internet provider. Using Google Home app, I was able to reconnect Chromecast to one of the TVs in my house but not the second. Chromecast is locating the TV but I get a message that says it cannot connect. Not sure what to do next.
10-14-2022 10:56 AM
Hey there tmac08,
Welcome to the Chromecast Community Forum! I'd be happy to help you out, since I know that connection issues can be tricky. The first thing I would recommend to check is that you're connecting to a 2.4GHz network, since you are using a 1st Generation Chromecast. After that, I would check the LED light on the Chromecast to see if the device is throwing any errors. If so, please let me know, so we can troubleshoot further.
I look forward to your response, and if you have any other questions or concerns for me, please let me know!
Best regards,
Jeran
10-17-2022 01:10 PM
Hey there tmac08,
Do you have any more questions or need any additional help?
Thank you,
Jeran
10-18-2022 01:13 PM
Hey tmac08,
Do you have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.
Just checking up,
Jeran