09-04-2022 03:16 PM
Chrome cast works fine. But the Disney+ app says it is not connected to wifi. Wifi is fine with all apps but Disney+-wifi is NOT the issue. Unplugged and re-plugged everything multiple times. Netflix app plays movies fine. Disney + won’t even completely load.
09-09-2022 09:14 AM
Hey there ATLSheri,
I'm sorry to hear that your Chromecast isn't playing nicely with Disney+. I can imagine this issue is pretty annoying, so I'd be happy to help you out! First, I would clear out the cached app data on Disney+. If that doesn't work, go ahead and uninstall and re-install the app. Finally, see if the Disney+ app will work when casting from another device, such as a phone or tablet.
I look forward to your response, and if you have any other questions or concerns for me, please let me know!
Best regards,
Jeran
09-12-2022 09:50 AM
Hey there ATLSheri,
Did you have any more questions or need any additional help?
Thank you,
Jeran
09-13-2022 03:29 PM
Hey ATLSheri,
Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.
Just checking up,
Jeran