Chromecast HD - YouTube stopped working since today

[Skye4]

Since today I can't use YouTube on my Google TV HD anymore. Never had a problem before. Did a restart, did uninstall YouTube, cleared Cache and Data of the App. All no change.

When I open the app with the remote control, YouTube starts up, shows the video overview like normal and around 3 seconds later the app closes and I'm back on the home screen of the Google TV. Other apps work as before.

What can I do?

[luciaaa · Accepted solution]

Hey everyone,

We apologize for any inconvenience caused by the recent YouTube issues. Our team is actively working to resolve the problem. We appreciate your patience.

I'll keep you posted.

Thank you,
Ana

[DM8]

Same issue here with 2 different devices, clearing data and uninstall/reinstall does nothing. The app is broken.

[TLambert409]

I am experiencing the same issue on one of two Chromecast devices.  I performed the factory reset and it did not fix the issue.  YouTube TV works fine on the same Chromecast.  I also cannot Cast from the YouTube app on iPhone to this Chromecast.  It initiates connection and drops.

[Starling]

Happen to me too since yesterday at night (3th sep by 7:00 pm) but only on my "Chromecast with Google TV", the app is working fine on my other devices. I already reset, clear data, reinstall and nothing works, three seconds later after open the app it automatic close.

[kaanoner]

Two different google chromecast devices cannot open youtube app (shows the main screen but closes in 2-3 seconds). The devices are up to date and youtube cache clear uninstall/reinstall reboot did not resolve the problem. The other mobile devices in the same network at home can open youtube app without a problem.

[Sabine1609]

Moi aussi , j ai les mêmes symptome  que toi. 3 téléviseurs.et celui avec le chrome cast le youtube ne fonctionne pas

[Hybris]

Same behavior here. Try all the workarounds but nothing fixes the failure.

[mehrrrr]

Youtube app is constantly crashing, it doesn't even stay open for more than 5 seconds. Netflix and NeptuneTV work great. I've tried every single thing. From clearing the cache and data, to uninstalling, to even factory resetting the device. I plugged and unplugged both my TV and my Wifi for more than 30 seconds. I can't even cast youtube on my TV from my phone, it just crashes again on the TV. It was working perfectly up until last night. There are no updates available for the app either. I've watched youtube videos to try to figure it out, even went on reddit forums and I'm so demotivated. It's been exactly a year since I got this device. Please please help me resolve the issue. The whole purpose of getting it was so I could use YouTube on my TV.

[Starling]

Happen to me too since yesterday at night (3th sep by 7:00 pm) but only on my "Chromecast with Google TV", the app is working fine on my other devices. I already reset, clear data, reinstall and nothing works, three seconds later after open the app it automatic close.

[Anonymous]

Same problem, even after factory reset 

[OMAR610]

Hello everyone,
From today I realized that the Youtube APP crashes after a few moments from its start.
I launch the Application, it takes me to the Youtube home, and without being able to do anything (no click of the remote controller is detected), it crashes taking me back to the Chromecast HD TV home screen.

I tried to:
- Check the system and App updates (all to the latest version available)
- uninstall and reinstall the Youtube APP (No effect).
- Perform a factory reset of the chromecast and reinstall everything (No effect).
- Create another user associated with another google account (No effect).

All the applications work correctly, the only one that has problems is the Youtube APP.

Thanks for any support

[Starling]

Happen to me too since yesterday at night (3th sep by 7:00 pm) but only on my "Chromecast with Google TV", the app is working fine on my other devices. I already reset, clear data, reinstall and nothing works, three seconds later after open the app it automatic close.

[Putridgasbag]

Same problem.  Everything works fine except youtube. Tried casting youtube from phone to TV same problem.  Runs fine on the phone.

[Anonymous]

YouTube kids is still working FYI 

[khisel]

The YT app on my TCL TV was updated September 3 (yesterday) and like everyone else, it loads up displays some content and immediately closes. I just recently switched to Projectivity Launcher (so great!) so I was certain THAT was the problem but thankfully it's just a presumably temporary bug in the YT app.

[weilah]

Same. Very annoying 

[dantebeloli]

tengo en mismo problema es muy desesperante que se inicie la app y 5 segundos despues vuelva a la pantalla de inicio 

ya intente todo borrar y reinstalar borrar cache y reiniciar de fabrica 

no puedo transmitir desde mi iphone (solo puedo transmitir desde una computadora) 

porfavor que se solucione pronto es una aplicacion que utilizo demasiado

[Nora5]

Same. Happen to me on today . Very annoying.

[Carlos196742]

Same issue here, tried everything but to no avail.

[bostone]

Sounds like a botched update. It was fine yesterday, but crashes today with no fix including the reinstall which is expected since it'll install a botched version

[Alp5456]

I’m having the same issue with my google chrome cash. Every time I open the app it crashes after a few seconds. All other apps are working fine 

[luciaaa · Accepted solution]

Hey everyone,

We apologize for any inconvenience caused by the recent YouTube issues. Our team is actively working to resolve the problem. We appreciate your patience.

I'll keep you posted.

Thank you,
Ana

[PaulChang]

Thank you for addressing this issue. May I ask how long it will take to get back to work?

Best Regards,

Paul

[Jeroy]

Checked for an update for the YT app this morning and there it was. Updated and now working well as of this morning (05Sep2024). 

[Snaht]

Roll back your latest updates as of 2 weeks ago or most of us are going to jump, ship and switch to Apple TV. Even though we don't want to, you're just forcing us to.

[bostone]

Just cleared cache, data and reinstalled the app and it's back

[Hybris]

You're right. I think they made a rollback of the published version from yesterday. The current date of my app is 14.08.2024. It works again.

[dantebeloli]

no me funciona que debo hacer ademas de eso?

[Starling]

Yo desinstalé la app, la volví a instalar y funcionó de nuevo, esto hace una hora aproximadamente.

[TLambert409]

cleared cache.  factory reset chromecast as i wasn't able to remove app.  reinstalled and working.  the youtube version is 5.023.01/web_20240902_19_RC00

[bajodelradar]

Same problem here on Chromecast with Google TV. Restarted three times, uninstalled and reinstalled YouTube app, but problem still persists. Both the YouTube and YouTube Music apps are affected. Other apps work fine.

[Starling]

I have two Chromecast with Google TV, after clear cache and data and reinstall the app, one is working but not the other.

[Mickey23]

same issue When I open or play a video in YouTube app it instantly crash,. I uninstall and reinstall the app, even tried to hard reset the hardware and still the same case

[ValKnot]

I started having the same problem very early morning September4th.   Exactly as Skye4 explained.

[luciaaa · Accepted solution]

Hi everyone,

Thank you for your patience. The team has resolved the issue with the YouTube app crashing on Android TV and Google TV devices. Please ensure your app is updated to the latest version (5.02.306 or newer), as it might not have automatically been updated. You can find specific instructions and learn more here: https://goo.gle/3MyV7vz

If you have any questions, feel free to reply.

Best regards, 
Ana

[Skye4]

Yes, confirm that it's working again. Thanks!

[chaconmorales]

Hi @Skye4,

Thanks for getting back to me!

Great to know that your Chromecast is now working properly.

I'll be here if you need anything else. I'll be happy to answer any question you may have!

Best regards,

Mario

[chaconmorales]

Hi @ValKnot,

You're welcome and no need to worry. 

I'm glad your Chromecast and YouTube are working again as they should.

Happy to help! Don't hesitate to ask if you have any other questions.

Best,

Mario

[ValKnot]

Hi,

Sorry I'm late.

Thanks for looking into the problem, working on it, & getting it working again.

YouTube up & running again & did update on its own.