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Chromecast gen2 won’t connect

Rix95
Community Member

I have changed to fiber internet and Kinetic is using a Nokia wifi device.

my Chromecast will not connect to the 5Ghz high band Wi-Fi .

is Chromecast Gen 2 compatible with 5Ghz high band Wi-Fi.

It works on 5Ghz low band.

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there Rix95,

I apologize for the late response, thank you for being patient! Were you able to fix that connection issue? If not, I'd be happy to help out, as these networking issues can be tricky. So, the Chromecast devices are made to work on the lower bands, the range being from 36-48. Currently, they do not connect to a higher network band, so you'll need to use those lower ranges.


I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there Rix95,

Do you have any more questions or need any additional help? 

Thank you,
Jeran

Jeran
Community Specialist
Community Specialist

Hey Rix95,

Do you have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran