08-20-2022 10:48 PM
Hi,
Just got new Chromecast with Google TV today. I am casting my android phone to smart TV and watching movie. Casting work for few min then TV screen freeze, voice still coming fine.
I have to stop casting and start again after every 5-7 min. I have used Google home casting, tried uninstall Google home then used android default casting. Restarted android phone, Chromecast multiple times. Still same. Any suggestions?
Thanks!
08-24-2022 10:52 PM
Hi DevN,
Thanks for reaching out. Let's sort this out.
A few questions: how close are the devices to each other? What mobile phone are you using for casting? Is this only happening in one app or across all apps?
Give these steps a try:
Thanks,
Jennifer
08-27-2022 11:08 PM
Hey there,
It's me again. I want to make sure you're all good — how did the steps go?
Regards,
Jennifer
08-28-2022 11:05 PM
Hello DevN,
Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer