Chromecast remote not working

[Robg1]

hi there, 

I have been using my Google Chromecast for about 8 months, and the remote was using batteries, first it was every month, then it went down to every 3 weeks, every 2 weeks and so on, this happened progressively until i replaced the remote batteries, and then the remote got hot and wouldn't work any more. is there a fix for this? it seems to me that the remote is defective. 

[Jeran]

Hey there Robg1,

I'm sorry to hear that your Chromecast Voice Remote is having issues! With what you described, I imagine the remote is defective as well. Would you be able to fill out this form to have Chromecast Support reach out to you?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

[Jeran]

Hey there Robg1,

I'm just checking up, did you have a chance to fill out that form, or do you have any more questions or need any additional help? 

Thank you,
Jeran
 

[Jeran]

Hey Robg1,

Do you have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran