Chromecast sound icon.

[TonyMcC]

Does anyone know how to disable the volume icon when watching chromecast programs. It has recently appeared on the right hand side of the screen and is very annoying. Any help would be greatly appreciated. Thanks.

[Jeran]

Hey there TonyMcC,

Welcome to the Chromecast Community Forum! Having an icon on the screen the whole time would bug me as well, so I'd be happy to help you look into this. First thing, would you be able to see if this occurs when casting a specific app, or all apps? Also, would you try casting from another device, such as a computer or tablet, to see if the icon is persistent across devices? Regardless, make sure your Google Home app is up-to-date. Then, go ahead and clear out the cached data on the affected apps.

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

[Jeran]

Hey there TonyMcC,

Do you have any more questions that I can address? 

Thank you,
Jeran

[Jeran]

Hey TonyMcC,

Do you have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

[TonyMcC]

It happens on all apps. I am still not having any success. Unable to test on other devices at the moment. It is strange because it did not happen and then suddenly appeared. Not sure what to do. Regards

[Jeran]

Hey there TonyMcC,

I went ahead and provided these steps on your other thread, but I'll post them here as well. First, go ahead and unplug the Chromecast for a minute, then plug it back in. If the problem persists, go ahead and reboot the device. Finally, if that didn't help, please factory reset the Chromecast.

I look forward to your response, and if you have any other questions or concerns for me, please let me know.

Best regards,
Jeran

[TonyMcC]

Thanks Jaren. I will give it a try when I am back home on Monday (away for a few days). Appreciate the support .

Rgards

TonyMcc

[Jeran]

Hey there TonyMcC,

No problem at all! I'll check up on you in a few days.

Thank you,
Jeran

[TonyMcC · Accepted solution]

Thanks for your help Jeran.

Tha hard reset solved the problem. All good now.

Regards 

TonyMcC

[Jeran]

Hiya TonyMcC,

No problem at all, I'm glad to hear that! In that case, I'll go ahead and lock this thread in 24 hours. If you have any more questions in the future, feel free to create a new thread.

Have a good one!

Best regards,
Jeran