10-03-2022 02:59 PM
Trying to connect my Chromecast to wifi but the device is not seeing any wifi networks. I've tried manual setup and the auto-setup via the app but both fail to find wifi. My home wifi is setup with TP-Link Deco AX3000 in Wifi router mode. Both 2.4 and 5 Ghz are turned on.
In manual mode when I get to "Select your Wifi network" there are no networks listed at all which normally would show neighbors connections, but the list is blank.
Any suggestions on how to get this thing connected?
10-07-2022 03:30 PM
Hi ArchAngel570,
Thanks for reaching out and for being a step ahead of us. Please try the steps below:
Let me know how it goes.
Thanks,
Jennifer
10-11-2022 09:35 AM
Hey there,
It's me again. I want to make sure you're all good — how did the steps go?
Regards,
Jennifer
10-12-2022 11:06 AM
Hello ArchAngel570,
Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer