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Chromecast with Google TV 4K sound interruptions

GIMJ
Community Member

I recently purchased Chromecast with Google TV 4K and when I cast from my windows laptop there is a consistent blip in the sound. 

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there GIMJ,

I apologize for the late response, thank you for being patient! Were you able to fix that audio issue? If not, I'd be happy to help out, as this would be pretty annoying to deal with. Now, does this occur when casting from a specific website/file? Either way, make sure your Chromecast is up-to-date on its firmware. Then, make sure both the Chromecast and the laptop are within 20 feet of the router. Finally, try casting from Google Canary to see if the problem persists.


I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

GIMJ
Community Member

Thanks for your reply.  I did everything you suggested prior to my post.  I believe I have it figured out now, but I will let you know if I need further assistance.  

JenniferV
Community Specialist
Community Specialist

Hi GIMJ,

 

Got it and thanks for keeping us in the loop. Please let us know if you still need help or if you have other questions and concerns otherwise, we'll be locking this thread after 24 hours. 

 

Thanks for the help here, Jeran.

 

Best,

Jennifer